01 What we collect
Your name, phone number, email address and the details of the appointments and treatments you have had with us. If you write to us through the contact form, we keep your message.
What we collect, why we hold it, and what you can ask us to do with it.
Last updated — 24 August 2026
Your name, phone number, email address and the details of the appointments and treatments you have had with us. If you write to us through the contact form, we keep your message.
To arrange and confirm your appointments, to keep an accurate record of your treatments and any package credit, and to issue the invoices and tax records the law requires us to keep.
Treatments you shortlist are stored by your own browser and are never sent to us. Clearing your browser data removes them, and they are not visible to anyone else.
Nobody, except where we must: the tax authority for invoicing, and the payment provider handling a card transaction. We do not sell your details or pass them to advertisers.
Treatment and invoice records are kept for as long as tax and accounting rules require. Contact-form messages are kept only while we need them to answer you.
You may ask us what we hold about you, ask us to correct it, or ask us to delete anything we are not legally required to keep. Contact us and we will help.
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